Booking
&
Salon Policies

Everything you need to know before your appointment — clear, simple, respectful.

FAQ
Knotless Box Braid Knotless Box Braid
Knotless Box Braid Knotless Box Braid
Green Highlight Marvel Braids Green Highlight Marvel Braids
Highlight Marvel braids Highlight Marvel braids
Love Island Love Island
Braided boho ponytail Braided boho ponytail
Knotless boho box braids (blonde) Knotless boho box braids (blonde)

Booking & Salon Policies

Booking Essentials

  • $100 deposit required to secure your appointment
  • Deposit goes toward total service cost
  • Non-refundable, transferable only to one rescheduled appointment
  • Remaining balance due at your appointment

This policy protects both your time and the stylist

  • We accept payment through Zelle, Venmo, and Cash
  • Full payment is due upon completion of your service
  • Tips are appreciated but never expected

  • 48-hour notice required for cancellations or rescheduling
  • Deposits are non-refundable but may be transferred once
  • No-shows forfeit their deposit entirely
  • Emergencies handled on a case-by-case basis

  • Please arrive on time or up to 5 minutes early
  • 15+ minutes late will result in a $25 fee charge and shortened service or rescheduling
  • After 20 minutes late is considered a no-show and appointment will be canceled

Hair Preparation

  • Hair must be freshly washed, detangled, and dry and stretched before appointment
  • Please only use light water-based leave-in conditioner (No additional products like oils, gels, creams)
  • If hair is not prepared as described, service may be refused or rescheduled

  • Quality braiding hair is provided and included in pricing of most styles
  • If you prefer to bring your own hair, please confirm brand/type in advance
  • We use professional-grade products for styling and finishing

  • Home visits available upon request (travel fee applies)
  • Please refer to price list for fees
  • You must provide a clean, well-lit workspace with a comfortable chair (pets away from work space)
  • All policies still apply for home appointments

Salon Policies

  • Parking is limited in both the building parking garage and on the street, so please arrive at least 10 minutes early to secure a spot.
  • Free street parking is available on Alfred Street (tip: enter “Center for Early Education” in maps for easiest access).
  • $15 valet is available behind Lululemon and Joe & The Juice.
  • $23 valet is available in the garage underneath the building.
  • $18 lot parking is available on La Cienega (near Carrie\\\\\\\'s Pilates).
  • Metered parking is available—please take a photo of your meter number to refill from your phone.

  • No additional guest are welcome to the appointment unless accompanied due to medical purposes.
  • Feel free to bring snacks, drinks, or entertainment
  • Respectful behavior is expected from all clients
  • We reserve the right to refuse service at our discretion